Ballwin, MO

Dobbs Tire & Auto Center

1116 Sulphur Spring Road
Ballwin, MO 63021
285 verified reviews
93% would recommend
5 ★
208
4 ★
46
3 ★
17
2 ★
5
1 ★
9

Reviews

What customers said

Page 13 of 29
Service date  2017-08-11
Verified Service Visit
Would recommend

Benn going to this location for years. They always do a great job

Dave H. · Ballwin, MO · Verified customer
Service date  2017-08-07
Verified Service Visit

Dobbs lied to sell more work

I had a check engine light come on. Scott the "sales manager" told me I had to replace both catalytic converters and all the oxygen sensors for $2400. He said the oxygen sensors would break when taken off and usually couldn't be reused. I took to another mechanic for a second opinion, he was able to replace just 1 catalytic converter and said the Oxygen sensors DIDN'T EVEN HAVE TO BE TOUCHED ON MY CAR. The "Sales Manager" blatantly lied to me to increase his stores sales. What else would Dobbs hire a "sales manager" for! This other mechanic fixed my car for $500. I have been going to Dobbs for 15 years and completely trusted them, but I think they have really changed. They put increased sales over what's best for their customers. Based on this experience, I STRONGLY advise against using Dobbs.

Lindell B. · Ballwin, MO · Verified customer
Service date  2017-08-10
Verified Service Visit
Would recommend

State Inspection

Great service. I dropped off the car one evening. I got a call the next morning by 8:30am that it was done. The only "complaint" I had was that the technician could have cleaned the remains of the old sticker that he scraped off the windshield off the dash... not a big deal.

Tony S. · Valley Park, MO · Verified customer
Service date  2017-08-03
Verified Service Visit
Would recommend

Oil change

These guys are friendly fast and professional.

Ginger H. · Saint Louis, MO · Verified customer
Service date  2017-08-01
Verified Service Visit
Would recommend

AS ALWAYS, GREAT SERVICE !

We have been taking our vehicle to Dobbs-Sulphur Springs for years!! Cust svc is the BEST and service is always superb! They don't hassle you to buy add'l svc or products. Just make suggestions, when necessary.

Charles S. · Ballwin, MO · Verified customer
Service date  2017-08-03
Verified Service Visit
Would recommend

Dobbs Tire

Good courteous service for an oil change at 6PM in the evening.

Jim B. · Ballwin, MO · Verified customer
Service date  2017-07-28
Verified Service Visit
Would recommend

Reliable service

This Dobbs location has been servicing our many vehicles since Jan 2004 and we can depend on and trust them to do the job well.

Barbie T. · Chesterfield, MO · Verified customer
Service date  2017-07-27
Verified Service Visit
Would recommend

Steve Scheer

I was extremely disappointed in the honesty of the associate, Scott.I took my wife's car there for a alternator replacement. Scott called back and advised that I get a new serpentine and battery. My battery was 1 month old and I told him so. I did not believe the battery was bad and told him so. He stuck to his guns and told me it was indeed bad so, I replaced it. I told him to make sure he put my battery in my car, which he did. I took the battery back to the auto parts store and they tested, it was a good battery just needed charging. This morning I brought the battery to work with me and took it to the local Advance Auto parts for testing. They tested it, it tested perfect.I have been going to this Dobbs for many years and have purchased many sets of tires for all my vehicle as well as misc. service work. I expect to be treated honestly and I believe the manager Tom, had always done so. I expect to have my battery reinstalled and refunded the battery cost.

Steve S. · Ballwin, MO · Verified customer
Service date  2017-07-20
Verified Service Visit
Would recommend

HATS OFF!

To Danny Gartner & Scott Walker:Simply The Best Team To Care For My Vehicle & My Peace Of Mind!

Karen W. · Saint Louis, MO · Verified customer
Service date  2017-07-19
Verified Service Visit
Would recommend

Oil Change and Tire Rotation

Went in for a standard oil change and tire rotation. I was told it would be about an hour and a half but they got done early which was nice since I was waiting.

Marty F. · Ballwin, MO · Verified customer

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