Appleton, WI
Reviews
Being a visitor to Appleton needing some service (my AC was barely working) it was a relief to find Matthews. They were cordial, timely and communicative. The work was performed promptly and they identified a couple of other items requiring attention.Great experience!
Customer Service was top notch. Very knowledgeable people. Extremely friendly. I felt the price was very fair.
Did a great job finding the problem, but some of the things that you mention may not need to be replaced.
Great job! They covered everything I was concerned about.
I Called on Thursday, Rick answered and provided me with great promotions on tires and they installed on Saturday morning and took care of small other incidentals they brought to my attention.My Hoes back on the road, loving my Good Year Eagle L2 Tires! Thank you Mathews Tire
"Dan" informed me of a "seized brake" took vehicle to les stumpf ford, was told that the brakes were in perfect working order. "Paul" from Matthews tire says: "a tire with 3/32 tread 'isn't worth balancing'' took vehicle to les stumpf, they happily balanced my tires for me. Paul also told me my A/C was "fixed" 1 day later I took that same vehicle to les stumpf ford to have the A/C legitimately fixed.
The work is always done right the first time...although I was a little surprised it took over an hour for the tire rotation and oil change with an appointment.
The only reason we come here is because of the tire warranty which includes free rotations and repairs. Otherwise, communication is absolutely horrendous. Our last three trips have been horrible and they don't seem to care.
As always, whenever I call for service of any kind I am able to get in the same day. The service guys come and pick up my vehicle at my office, perform the work and return it back to my office in the desired time frame. I have never been disappointed with the work performed and I have been coming to Matthews for many years.
. 3 1/2 hours for tires is unheard of. Sure I had other maintance done but tires were ordered at 10:30 and never showed up till 1:00 still had to mount and do aligment
Also on Google
See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.