★★★★★
Inspection report untruthful
I went to Four Points Lambs for 1) a Goodyear tire from THIS STORE needed rebalance & 2) st insp. The front tires were worn, yet passable (via Lincoln penny trick), but I elected to buy 2 new tires. I received a call saying it would not pass - wiper blades. I told them I would not pay $60 wiper replacement cost, to fail the inspection & I'd change the blades (same Rain-X) and bring it back.I later noticed the "Explain Rejection Fully" field on the "Vehicle Inspection Rejection Receipt" had been filled out "wiper blades are torn more than one inch, front tires are worn down to the wear bars". THIS WAS A LIE!! I just had 2 brand new tires installed at that store! They did not want to say that it failed for only a wiper blade. I am also now concerned that this will needlessly appear on the CarFax history for this car. Finally, the reinspection readily passed after I changed only the wiper blades.I do not understand why the inspector had to lie after I spent $350 for 2 new tires!!
Ron H. · Austin, TX · Verified customer