Professional ,quality service like always.
Herndon, VA
Hogan & Sons Tire and Auto
Herndon, VA 20171
Reviews
What customers said
2002 Saturn L Series Sedan on
The intake was complete. Analysis was complete, I okayed the recommended solution and it was all completed in a day. The Vehicle is working great.
Another great experience
Great shop, knowledgable and trustworthy. Have had multiple GREAT experiences.
You Gotta Use These Guys!
Repeat customer 'cause they do great work! This time, routine items, oil & lube, alignment but they also handled an unusual repair item and fixed it perfectly!Last, their Courtesy Shuffle is a big pro-customer benefit.
Chevy PU State Inspection
Shop played out normal dishonest practice of replacing bulbs that were working fine. Checked them in the morning prior to bringing the truck in.Shop was also slow - took 3 hours. Previous trips to others took about 1 hour.
Oil Change & Safety Inspection
Brought car in for oil change and was pleasantly reminded my safety inspection was due this month. Was informed of a few repairs that needed to be made to pass inspection, and they were things I was aware of and had been putting off. Came in expecting just a $30 oil change and went out with $300 of repairs, but they were a long time coming and the car runs better than it has for a long time. The shop does a good job in helping me take good care of my car so it will last longer and I have a good experience driving it, and I don't feel they sold me anything unnecessary.
Dishonest
I experienced an issue with my oil pressure monitor. I was charged $110 for a diagnosis. They said that they couldn't find out what was wrong with the oil pressure, but the water pump was leaking and that the engine was overheating and it would cost $1700 to fix. The guy on the phone actually said, "I don't mean to be insulting, but do you know the difference between the oil pressure & temp gauge?" I did NOT do the service. When I picked up my vehicle, I showed him the pictures that showed the issue with the oil pressure gauge and that the temp gauge didn't move. I went to another Goodyear shop and they replaced the oil pressure sensor and a couple of minor things for $480. Hogan didn't even find the REAL problem. I've spent a lot of money at the shop, getting repairs that I now question if they REALLLY needed to be done. I told them to their face that I don't trust them! I'm very upset with Hogan & Sons and want my money back!
Another Great Experience
I love taking my car here! The people are friendly and go out of their way to accommodate your needs. The staff is professional, it's easy to make an appointment, and they keep you informed.
Very Thorough Job
I brought my vehicle here for a second opinion and ended up getting repairs done instead of the initial garage. They were very professional, thorough and upfront.
Brake and tire service
Excellent
Also on Google
Google reviews
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