I Recommend Dobbs.
On time. On cost. Quality work. No surprises.
Edwardsville, IL
Reviews
On time. On cost. Quality work. No surprises.
Always great service at Edward
I schedule an oil change over the phone. When I dropped off my car at 7am, they had no record of my appointment. I asked to have my blinker bulb replaced during drop off. When I picked up at 5pm, I paid my very large bill for new spark plugs and battery and drove away. Was frustrated to find that my blinker bulb was still out so had to return to store. They asked the technician if the bulb had been replaced and he said the blinker was not working. No one could answer why I was not told about the problem when I drove away. Was told to drop car off again the following Saturday for diagnostic. When I called 2 days prior, they again did not have my appointment. Had to report other issues following 1st visit (rear wiper control and radio volume control on steering wheel were not working). After keeping my car again from 7am-5pm, they did fix the blinker and waived the diagnostic fee. However, I was very frustrated to waste 2 full Saturdays and to not be told about the blinker on 1st visit
I accidentally hit debris on I270 heading to work and ended up with a flat tire. I had the tow truck driver drop me off at Dobbs and within a couple of hours I was on my way back to work. This really helped to relieve my stress that day.
They fit me in and made me feel comfortable with my tire rotation and oil change.
I was/am very happy with the service. I have an issue with one or more of my tires, and they are trying their best to get it resolved. I hope they are able to solve the problem.
Terry & his guys at Dobbs/Edwardsville are AWESOME! They always do a GREAT JOB! I drive 86 miles round trip, just to deal with Terry and his team!! Thank You, Andy
Knowledgeable and courteous staff. Dependable and reliable work that I can trust to keep my car safely on the road.
Special ordered tires were delivered next day and promptly installed. Good price and great service. Will return to Dobbs for additional automotive services.
Always great customer service. I feel good knowing that all fixes are guaranteed.
Also on Google
See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.