Ricky Stephenson initially started a small automotive repair business in the early 1980s. By the 1990s, the business had grown from a small automotive repair garage providing services for friends, to a thriving, highly successful facility on Irving Boulevard in Irving, Texas.
Rick's Car Care Centers stands behind every service and product it provides. Our goal is to retain every customer for life.
Rick's Car Care Centers core values have remained unchanged since the company's formation:
to always take the highest road possible in everything we undertake
to do the right thing in every business and personal dealing we have
to help our customers, employees and community in demonstrable ways
to provide the highest level technical expertise for our customers, and to emphasize on-going training and education for each employee to assure that our products and services remain the finest possible;
We describe these core values to our employees and our customers through our "3 legged stool" metaphor. Each leg represents a key element; one leg represents our customer, the next leg represents our employees, and the third leg represents our business. Each is important and each must be in concert with, and support the other. If proper balance is not achieved and maintained, the stool does not provide a solid, stable framework.
Rick's Car Care Centers is focused on its mission: to grow; to keep our values front and center in all we do; to build value for our employee shareholders; to build trust and confidence in each and every customer; and to be a positive, participating member of our local communities.
Our value as a company is best demonstrated when we add value to our customers, our employees and our communities.