Herndon, VA

Hogan & Sons Tire and Auto

2421 Centreville Road
Herndon, VA 20171
295 verified reviews
85% would recommend
5 ★
200
4 ★
40
3 ★
13
2 ★
15
1 ★
27

Reviews

What customers said

Page 18 of 30
Service date  2016-06-09
Verified Service Visit
Would recommend

Good service. Fair price.

The only disappointment came in the details. After buying a set of 4 tires for our Honda Odyssey, they put a malfunctioning TPMS sensor back on one of the wheels, leaving the annoying and disconcerting TPMS warning on our dash permanently on. I would have expected it to be fixed or options provided before they put it all back together. Other than that, we got great Goodyear tires and alignment that provide the smoothest ride ever in our family travel machine. About $1k with $140 rebate from Goodyear for using their CC.

Will A. · Clifton, VA · Verified customer
Service date  2016-05-21
Verified Service Visit

Avoid

I went to this location due to its closeness to where I currently live. 3 major problems:1) Entire staff was way too pushy for extra add-ons, saying no once didn't seem to be enough upon walk-in.2) Employees dragged out a long laundry list of things my car "needed" after the service was completed, when they have already been taken care of in the recent past and I have the paperwork to prove it. Could easily see I was lied to, especially for being a woman.3) Charged me for another customer's service. Attached that customer's information ticket underneath mine. I didn't realize this until I got a phone call as they were closing asking for my credit card information via phone since they had messed up.Entire experience was incredibly unprofessional, I felt targeted for being a woman. I will not be coming back to this facility again. I will gladly drive further away for better service and car care.

Jessica V. · Reston, VA · Verified customer
Service date  2016-06-02
Verified Service Visit
Would recommend

Great service

I recently took my Toyota Camry to get the tires replaced and oil serviced. It was my first time having work done outside the dealership. Mel did a great job walking me through my options over the phone and the overall process was fast and courteous. I also found their prices very competitive. I plan on using them again.

Miknail V. · Herndon, VA · Verified customer
Service date  2016-05-13
Verified Service Visit

Got Screwed

I sent my wife in for an oil change and you scared her into buying a bunch of stuff she did not need.

Dave H. · Farnham, VA · Verified customer
Service date  2016-05-30
Verified Service Visit
Would recommend

Great Visit

My visit yesterday morning was very pleasant. All staff present provided service with a kind expression. My wait-time was as quoted. My coupon was honored. I even walked away with a clipping from a plant in the waiting area, which was MUCH appreciated. It was a nice touch to honor my request :)

Sydney H. · Reston, VA · Verified customer
Service date  2016-05-28
Verified Service Visit
Would recommend

Friendly and efficient

Got it done and had me on my way. Thanks! :)

Melissa K. · Reston, VA · Verified customer
Service date  2016-05-21
Verified Service Visit
Would recommend

Oil change

Oil change and other parts were identified and replaced on time.

Sri Naga P. · Herndon, VA · Verified customer
Service date  2016-05-12
Verified Service Visit
Would recommend

Hey

Very good service! Thanks

Ernesto C. · Leesburg, VA · Verified customer
Service date  2016-05-14
Verified Service Visit
Would recommend

Finished up the repair

Finally I had a chance to go back & finished up the repair. The staff was extremely helpful & they got the job done. I also had all the tires replaced. They also fixed the visor for free.

Lilian W. · Herndon, VA · Verified customer
Service date  2016-05-11
Verified Service Visit
Would recommend

Service and Inspections

Dropped off Truck for basic service as well as safety and emissions inspections. The salesman told me what would need service in the future and what they recommended now. I did not do any of it and left on time. They did what they said they were going to do and actually finished a little early.

David H. · Ashburn, VA · Verified customer

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