245 verified reviews
93% would recommend
5 ★
181
4 ★
43
3 ★
5
2 ★
10
1 ★
6

Reviews

What customers said

Page 24 of 25
Service date  2015-09-21
Verified Service Visit

not happy

I brought my car to replace 2 rears tires.The salesman told me I had a free alignment. OkThey replaced my tires and 1 sensor valve brook. Cost me $ 140. Ok.I didn't have time for the free alignment, left and my car pull out on the left.I asked an appointment this morning, came and the gentleman asked to pay the alignment, I explained to him and agreed to do it for free.They start and somebody else came and told me then it was a free checking and the best he can do was to rotate the front tires. I said Ok.He came back and told the tires need to be replaced.I said NO.I am not happy.My car was fine before, it cost me more than I expected, refused to do the free alignment and tried to sell me 2 others tires who are still good.

Erwan D. · Annandale, VA · Verified customer
Service date  2015-09-14
Verified Service Visit

Oil Change Bait & Switch

I scheduled an oil change and tire rotation using their website. Online price was $25. When I got there at my scheduled time I was told the oil change would be $40 plus an additional cost for the tire rotation. I negotiated an oil change for $30 and left.

Ima U. · Centreville, VA · Verified customer
Service date  2015-09-09
Verified Service Visit
Would recommend

The best service

I will always take my vehicles to Hogan & Sons, on Main Street in Fairfax. The techs know what they are doing and the manager and assistant manager always explain to me what my car needs and what it does not need.

Darlene B. · Arlington, VA · Verified customer
Service date  2015-08-31
Verified Service Visit
Would recommend

A quick visit

I was able to get an appointment when I needed it. They were so nice, too! My oil change was fast and hassle-free! Thanks!

Mary R. · Fairfax, VA · Verified customer
Service date  2015-08-28
Verified Service Visit
Would recommend

Always great service

We come here for everything from oil changes to preventative work to repair work. Everyone is friendly and very accommodating. They do a great job of explaining things to us so we know what we need and why. We can leave feeling confident about our vehicles.

Whitney L. · Fairfax, VA · Verified customer
Service date  2015-08-20
Verified Service Visit
Would recommend

Great service

Great service and very quick!!

Shannon M. · Fairfax, VA · Verified customer
Service date  2015-08-22
Verified Service Visit
Would recommend

Outstanding Shop

I went here to get a second opinion on a terrible sounding noise from my car. Brandon N. 110% took care of my car. He provided useful information for a future purchase (tires) and went above and beyond to diagnose my care and show how my car was broken (a broken ball bearing was making the terrible sound).Google indicates that the price was competitive, and the pick up was quick.I will be heading here for my maintenance from now on.

Robert S. · Fairfax, VA · Verified customer
Service date  2015-08-20
Verified Service Visit
Would recommend

very good customer service

they do a good job

Abu K. · Alexandria, VA · Verified customer
Service date  2015-08-18
Verified Service Visit
Would recommend

Excellent work and customer service.

Betsy C. · Fairfax, VA · Verified customer
Service date  2015-08-19
Verified Service Visit
Would recommend

Quick, polite, w/out upselling

Competent office staff and mechanics who get it right the first time without badgering you about buying extras.

Tyler T. · Annandale, VA · Verified customer

Also on Google

Google reviews

See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.