Fairview Heights, IL

Dobbs Tire & Auto Center

50 Lincoln Highway
Fairview Heights, IL 62208
169 reviews · 167 verified
96% would recommend
5 ★
141
4 ★
17
3 ★
4
2 ★
4
1 ★
3

Reviews

What customers said

Page 15 of 17
Service date  2015-11-23
Verified Service Visit
Would recommend

Service review

I normally do not have a problem with customer service at this location. I usually work with Greg and Chris...I came in for an oil change to find Brian.....unfriendly and rude...he informed me it would be at least 90 minutes, but when I offered to come back in that amount of time, he told me no....I would have to wait at the shop...so I said can I schedule for the next day.....he said no...all scheduled appointments were full...so I asked how late he was open...he told me 8.... So I asked for an appointment when I got off work at 7.... With much hesitation , I was given an appointment. When I arrived for my appointment, early, I was greeted with a less than enthusiastic approach that I would dare have an appointment at 7 for an oil change...I mean come on...you are open til 8. I needed to come back because I wanted something looked at. At that time Chris asked me what had happened....the girl,who,shuttles people had told him that Brian was very rude to me. I told him the story..he want

Judy L. · Belleville, IL · Verified customer
Service date  2015-11-23
Verified Service Visit
Would recommend

very helpful

The staff at Dobb's were extremely helpful during my last visit. I trust them with my car and am always well taken care of. Thanks.

Phyllis S. · Caseyville, IL · Verified customer
Service date  2015-11-24
Verified Service Visit
Would recommend

No Turkeys here

Had a dashboard light on my 2004 Jetta and within a few hours these mechanics diagnosed and corrected the problem.Always appreciate the quick communication and response time when I drop off one of my many vehicles here even if it is a holiday week.

George H. · Fairview Heights, IL · Verified customer
Service date  2015-11-11
Verified Service Visit
Would recommend

Service

My car has been there three times for the same issue. As of today, it is still not fixed.

Cheryl M. · East Saint Louis, IL · Verified customer
Service date  2015-11-11
Verified Service Visit
Would recommend

Great help when Car-X failed me.

Mark S. · Fairview Heights, IL · Verified customer
Service date  2015-11-09
Verified Service Visit
Would recommend

Dodds Tires

Please as of today w/ the installation of my tires ordered through the Veterans Canteen. Found out helpful info., that rotation is not free but can bring In a coupon.

Burnadette S. · O Fallon, IL · Verified customer
Service date  2015-11-06
Verified Service Visit
Would recommend

All were friendly and helpful again.. Thanks

Marc H. · New Baden, IL · Verified customer
Service date  2015-10-30
Verified Service Visit
Would recommend

Oil Change

Always the "Best" service one can expect and pay for.

Joseph W. · Belleville, IL · Verified customer
Service date  2015-10-31
Verified Service Visit
Would recommend

Battery Replace & Oil Change

Always great service! My wife and I frequent patrons. Keep up the great work!

Robert M. · Belleville, IL · Verified customer
Service date  2015-10-17
Verified Service Visit
Would recommend

just excellent

always great service and efficient

George H. · Fairview Heights, IL · Verified customer

Also on Google

Google reviews

See this shop's Google rating and a few of its Google reviews, shown separately from the reviews above.